The telecommunications industry demands high levels of coordination, rapid response, and tight operational control. In this context, Delego, the platform developed by Intelligis, has become a strategic ally in transforming how telecom companies manage their field operations.
Three Key Areas Improved with Delego
Telecom companies using Delego have optimized three mission-critical processes:
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Home Service Installations: The platform enables route planning and technician assignment for services such as internet, phone, or cable TV, helping reduce wait times and improve customer satisfaction.
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Technical Issue Response: Delego streamlines the management and prioritization of repair orders, allowing for quick action on reported outages from both residential and business clients.
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Infrastructure Maintenance: From cell towers to network nodes, Delego offers full visibility of both preventive and corrective maintenance tasks, ensuring uninterrupted service delivery.
Tangible Operational Benefits
Thanks to smart planning features, geolocation, real-time tracking, and customizable reporting, Delego helps telecom companies:
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Cut operational costs
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Comply with SLAs (Service Level Agreements)
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Gain better oversight of field technicians
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Access key metrics to guide decision-making
Innovation That Powers Better Service
At Intelligis, we are committed to developing solutions that enhance operations in essential industries like telecommunications. Delego not only streamlines field logistics—it also strengthens the end-customer experience.
Take Your Operational Management to the Next Level with Delego
If you’re looking to improve efficiency in telecommunications, optimize technician assignments, and reduce response times, Delego is the solution your company needs.
Schedule a demo and discover how to transform your operations with Delego.
About Intelligis
Intelligis is a leader in Latin America in GIS solutions for the digital transformation of businesses, integrating AVL services (Vehicle GPS), Georeferenced Data, Mobile Applications, and the Internet of Things (IoT) into its advanced platforms SmartMaps® and Delego.
It has clients in over 15 countries, including Panama, Costa Rica, Nicaragua, El Salvador, Honduras, Guatemala, the Dominican Republic, Colombia, Ecuador, and Peru, and implements solutions across Latin America.